Privacy Policy

About This Policy

This Privacy Policy applies to El Centro Concrete and the website located at concreteelcentro.com (the "Site"). It explains what personal information we collect, how we use it, how long we keep it, and your rights as a visitor. By using our Site, you agree to the practices described here.

We take privacy seriously. We do not sell your personal information to third parties, and we collect only what we need to respond to your inquiries and operate our business.

Information We Collect

Information You Provide Directly

When you fill out a contact form or send us an email, we may collect your name, phone number, email address, property address, and a description of your project. We use this information only to respond to your request and follow up about your project.

Information Collected Automatically

When you visit our Site, we or our third-party service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used to understand how visitors use our Site and to improve its performance.

Cookies and Similar Technologies

Our Site may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our Site may not function properly if cookies are disabled. We may use analytics tools such as Google Analytics, which set their own cookies to collect usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide free project estimates.
• To schedule and follow up on appointments.
• To communicate with you about your project or our services.
• To analyze website traffic and improve the Site.
• To comply with legal obligations.

We do not use your information to send unsolicited marketing messages without your consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate the Site or our business (such as form processing tools or analytics platforms), who are bound by confidentiality obligations.
• If required by law, court order, or government authority.
• To protect the rights, property, or safety of El Centro Concrete, our customers, or others.
• In connection with a business transfer, such as a merger or acquisition, in which case your information would remain subject to the terms of this policy.

Data Retention

We retain personal information submitted through contact forms for as long as necessary to respond to your inquiry and fulfill any related project work. We may keep records for a reasonable period after a project is complete for business and legal purposes. When information is no longer needed, we delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of certain uses of your information.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within a reasonable time.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external sites you visit.

Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: